Privacy policy

Privacy Policy — Renude

This Privacy Policy describes how Renude (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from renude.me (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources. The information collected and used depends on how you interact with us.

In addition to the uses listed below, we may use your information to communicate with you, provide the Services, comply with legal obligations, enforce terms of service, and protect our rights and the rights of users or others.

What Personal Information We Collect

Information We Collect Directly from You

This may include:

  • Basic contact details (name, address, phone number, email).

  • Order information (billing/shipping address, payment confirmation).

  • Account details (username, password, security questions).

  • Shopping activity (items viewed, cart contents, wishlists).

  • Customer support messages submitted via our Services.

Some Services may require certain personal information. You may choose not to provide this information, but doing so may affect your ability to access some features.

Information We Collect through Cookies

We automatically collect certain data about your interaction with the Site and Services ("Usage Data") using cookies, pixels, and similar technologies. This may include device type, browser information, IP address, access times, and referring URLs.

Information from Third Parties

We may also receive information from vendors or service providers, such as:

  • Companies supporting our Site and services.

  • Payment processors handling your transactions.

We, or third parties we work with, may use online tracking technologies like web beacons, SDKs, or third-party libraries.

How We Use Your Personal Information

Providing Products and Services

To perform our contract with you, including:

  • Processing orders and payments.

  • Notifying you of account and transaction updates.

  • Managing your account.

  • Arranging shipping, returns, and exchanges.

  • Allowing you to submit reviews.

Marketing and Advertising

  • Sending promotional communications via email, SMS, or mail.

  • Showing you tailored ads on our Site or elsewhere.

  • Personalizing your experience based on preferences and behavior.

Security and Fraud Prevention

  • Monitoring for, investigating, and responding to security threats or misuse.

  • Encouraging account security (we recommend not sharing login credentials).

  • If your account is compromised, contact us via the form on our website.

Communicating with You

  • Responding to support inquiries.

  • Improving our Services based on your feedback.

Cookies

We use Cookies to:

  • Power and improve our Site and Services.

  • Run analytics on user engagement.

  • Personalize services and advertising.

You can adjust browser settings to block or remove Cookies. However, doing so may affect functionality or user experience.

How We Disclose Personal Information

We may share your information with:

  • Service providers (e.g., payment processors, IT providers).

  • Business and marketing partners, including Shopify.

  • Social media integrations and tools you authorize.

  • Corporate affiliates or in case of business transactions.

  • Legal authorities where required.

User-Generated Content

If you post product reviews or comments on public areas of the Services, this information is public. We do not control how others may use or share it. Please exercise caution.

Third Party Websites and Links

Our Site may include links to external websites. These sites have their own privacy and security policies. We are not responsible for their content, practices, or any data you provide there.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal data from children. If a child has provided us with personal data, a parent or guardian may request its deletion by contacting us through the contact form at renude.me.

As of the effective date of this policy, we do not knowingly “sell” or “share” the personal data of individuals under the age of 16.

Security and Data Retention

While we use security measures to protect your data, no system is fully secure. Please avoid sending sensitive information through insecure channels.

We retain personal data only as long as necessary—for account management, service provision, legal compliance, dispute resolution, and enforcement of policies.

Your Rights and Choices

Depending on your location, you may have rights such as:

  • Access — Request what personal information we hold about you.

  • Deletion — Ask us to delete your information.

  • Correction — Request corrections to inaccurate information.

  • Portability — Request a copy or transfer of your data.

  • Restrict Processing — Ask us to limit how your data is used.

  • Withdraw Consent — Revoke previously given consent.

  • Appeal — If we deny your request, you may appeal.

To exercise these rights, please use the contact form on our website at renude.me.

We may ask for verification (e.g., email or account info) before fulfilling requests. You may also authorize someone to act on your behalf by providing proof of such authorization.

We do not discriminate against you for exercising your rights.

Complaints

If you have a complaint, contact us through the form at renude.me. If you are unsatisfied with our response, you may be entitled to contact your local data protection authority.

International Users

We may process your data in the U.S. or other countries. This includes third-party providers outside your country of residence.

For transfers from Europe, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses or similar mechanisms, unless the destination country offers an adequate level of protection.