Product Information & Care
We are happy to share all of our jewelry is hypoallergenic and our 18K Solid Gold collection is hypoallergenic and nickel-free.
A
All of our available products may be purchased directly through our website, renude.me.
We also have a retail store located in Bali. View on Google Maps. The store is open seven days a week from 10AM – 8PM. Our store team may be contacted by WhatsApp at +62 812 2701 4984. We recommend following us on Instagram @_renude to stay up to date about any upcoming in-person shopping events.
Yes! Our 1-Year Warranty ensures your RENUDE online purchase (placed on renude.me or purchased at our store) is fully protected for two years from the original purchase date. Though we extensively test our products, our warranty may be applied against tarnishing, allergic reactions, water damage and breakage. We’re happy to help and want our customers to shop in total confidence!
Remove jewelry before any contact with water. Store each piece separately in soft pouches, boxes, or cases. Gently wipe jewelry with a soft cloth to maintain its shine. Avoid contact with perfumes, cosmetics, and other chemicals. Take off your jewelry before sleeping or exercising.
Shipping
We ship all orders from the China. We currently ship everywhere in the United States, as well as over 150 countries worldwide. At this time, we do not ship to the following countries: American Samoa Bahrain Belarus Bhutan Bonaire, Saint Eustatius and Saba Gabon Gambia Ghana Guam Isle of Man Jersey Jordan Kiribati Kuwait Madagascar Marshall Islands Mauritania Micronesia Morocco Netherlands Antilles Northern Mariana Islands Oman Palau Portugal Puerto Rico Russia St Martin Sudan Togo Tunisia Turkmenistan Ukraine Virgin Islands (U.S.) Wallis and Futuna Islands
